McKINNEY, Texas––The LearningRx McKinney Brain Training Center was presented with a top award at the company’s national convention held in Colorado Springs, Colorado: the 2016 Customer Service Award.
The award is given to centers that have shown a strong commitment to customer satisfaction.
“Our McKinney team has helped countless clients excel by training their brains to be faster and more efficient learners,” says LearningRx Vice President of Research & Development Tanya Mitchell. “Their personal brain trainers have produced not only life changing results, but also incredibly satisfied customers. The 2016 Customer Service Award honors them for their impeccable customer service and commitment to customer satisfaction.”
To determine customer satisfaction, LearningRx uses a 10-point scale and asks clients (or their parents) the likelihood they would recommend LearningRx to a friend. The 10-point measurement of customer loyalty also works as a system to increase customer satisfaction. LearningRx has used the accountability program to create system wide profitable growth.
“Our clients come to us because they want to achieve greater success at school and the workplace. Sometimes it is hard for someone to open up about their struggles or the struggles of a loved one. Therefore, our McKinney team believes in giving all our customers ROCK STAR treatment!”