Collin Corporate College will host Disney Institute’s renowned professional development course, “Disney’s Approach to Quality Service,” from 8 a.m. – 4 p.m. on Tuesday, Nov. 29 at the Collin College Preston Ridge Campus Conference Center, 9700 Wade Boulevard in Frisco.
The one-day course will help area professionals begin to examine how they can differentiate their service to become a provider of choice and understand the processes necessary to develop a culture that consistently delivers that exceptional service.
This day of Disney Institute training uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide.
Disney’s approach to quality service gives participants the chance to explore how customers experience insights, and time-tested examples from Disney parks and resorts worldwide can provide relevant illustrations and engaging stories to help organizations deliver the type of long-term results for which they are capable.
Early Bird Registration is $400 per person through Nov. 1 and $500 per person after Nov. 1. This professional development includes all course materials as well as lunch. Parking is free. For more information or to register, call 972.985.3762 or visit www.collin.edu/ce/disney .
As the trusted, authoritative voice on the Disney approach to customer experience, Disney Institute uses business insights and time-tested examples from Disney parks and resorts worldwide to inspire individuals and organizations to enhance their own customer experience using Disney principles as their guide. For nearly three decades, Disney Institute has helped professionals discover ways to positively impact their organizations and the customer they serve through immersion in leadership, service and employee engagement. Unique to Disney Institute is the opportunity to go behind the scenes in a “living laboratory” to observe firsthand how Disney methodologies are operationalized and how they can be adapted and applied to any work environment.
To learn more, visit www.disneyinstitute.com .
Collin College Continuing Education is the leading career skills training institution for adults who are not seeking a degree. More than 70 certificate series and certification preparationtraining programs are offered in the health care, computer, administrative, manufacturing, logistics, education, management, service and hospitality career fields.