TAPS Public Transit has been notified by the State of Texas Health and Human Services Commission that its application to provide non-emergency medical transportation (NEMT) services to an estimated 55,000 eligible Medicaid recipients in 16 counties in North Texas, has been tentatively awarded, subject to final contract negotiations.

The contract covers a “super region” that includes Archer, Baylor, Clay, Collin, Cooke, Cottle, Fannin, Foard, Grayson, Hardeman, Jack, Montague, Wilbarger, Wichita, Wise and Young counties.

“This is a game changer for our small urban / rural transit district,” Brad Underwood, TAPS CEO said. “When the contract is implemented, it will make TAPS Public Transit the largest public transportation agency of its kind in the State of Texas.” In fact, the agency will rank in the Top 5 small urban/rural transit districts in the nation.

The economic impact on the region will include up to 100 additional jobs with millions of dollars in new payroll, vendor contracts, and purchase of goods and services.

“Our mandate is to be ready to provide service by September 1 of this year. That is an aggressive schedule,” said Underwood. Hiring will begin almost immediately. “We already have a fully-staffed recruiting office in our Human Resources department, so we will be posting available jobs on our website at TAPSbus.com within days.”

TAPS will brand its Medicaid operations under the “TAPS Access” banner.

Contract negotiations with HHSC will conclude in early June and staffing will begin immediately thereafter. “About eighty-percent of our new hires will be driver and supervisor positions, the balance will be administration support staff, and senior management additions,” said Underwood. Drivers will be hired in each county. Administrative and support staff will be based at TAPS Public Transit’s Sherman, Texas headquarters.

TAPS Public Transit (officially, Texoma Area Paratransit System) was established in 1987 as a van and carpool service for the elderly and disabled. Since that time, the agency has expanded to service seven counties, including Collin County in the Dallas Metroplex. The agency – a political subdivision of the State of Texas – receives funding from federal, state and local government agencies, as well as from community-based organizations, foundations and private businesses.

TAPS Public Transit is guided by a board of directors, representing the seven counties in the agency’s present service area and includes representatives of city and county governments.


About TAPS

TAPS (Texoma Area Paratransit System) Public Transit is a private, non-profit corporation. Serving Collin, Clay, Cooke, Fannin, Grayson, Montague and Wise counties, it was created to provide safe, dependable and affordable transportation for persons who depend on public transportation, or who desire to avoid the ever rising cost of fuel and the increasing stress of driving in extreme traffic conditions. TAPS is open to the entire public and serves individuals of all ages and income groups, and it is equipped to fully service the elderly and disabled. For more information visit tapsbus.com.