McKinney Volkswagen is proud to announce the Texas-based dealer has received the Wolfsburg Crest Club honor from Volkswagen of America. This recognition is for an exclusive group of dealers who have met Volkswagen stringent standards in both service and sales.
“Our team is not just doing a job,” Randall Reed, owner of McKinney Volkswagen and CEO of World Class Automotive Group. “They are part of a mission. Every single day our team members come in on a quest to help our customers and do a great job. They come each day ready to serve our customers and do so with dignity and respect.”
To qualify a dealership must demonstrate excellence new vehicle sales, certified pre-owned sales, customer service and satisfaction. Points are awarded for parts sales, following proper operating standards, and overall facility excellence. Only when a Volkswagen dealership is able to meet the criteria will they be able to join the prestigious Volkswagen Wolfsburg Crest Club.
“The Wolfsburg Crest Club Award… is a very special award and very prestigious,” said Scott Bell, Volkswagen of America and Regional Vice President of Volkswagen of America. “It’s only awarded to a few dealership that hit certain requirements to get there. “Let me brag about you from a customer experience stand point. The numbers out of here are just outstanding. We survey our customers… the results are in. You guys scored a combined number of 97.5,” he added. Out of 650 dealership nationally, McKinney Volkswagen is in the top 10!
Kaleb Garcia, McKinney Volkswagen added, “The award demonstrates not only how hard our entire McKinney Volkswagen team works, but how much we care. To reach this level of excellence requires that our team be passionate about people, customer care and total satisfaction.”
“On behalf of the Volkswagen brand, congratulations on your exceptional performance in 2018. Your hard work and dedication has paid off, and we would like to thank you for proudly representing our Brand with high levels of sales performance and customer satisfaction. You have earned membership in an elite group, the 2018 Wolfsburg Crest Club.” Derrick Hatami, Executive Vice President of Sales, Marketing and After Sales for Volkswagen of America.
April 4, 2019, McKinney Volkswagen hosted a special celebration and luncheon. Scott Bell, Regional Vice President at Volkswagen Group of America presented the elite Wolfsburg Crest Club honor. Special guests included executives from Volkswagen Group of America, members of the McKinney Chamber of Commerce, the McKinney Volkswagen award-winning team, as well as the special edition 2019 Golf Rabbit GTI.
McKinney Volkswagen Management Team
- Kaleb Garcia – General Manager/Operating Partner
- Shane House – Sales and Finance Director
- David Wood – Fixed Ops Director
- Jim Breland – Parts Director
McKinney Employee Special Recognition
- Jonathon Crouch – Congratulations for achieving sales person of the month for the past 4 months.
- Brandon Hill – Multiple-year Generation award winner, Master Certified Advisor and Our #1 Service Advisor.
- Mike Knowles – Master Technician celebrating 40 years with VW.
Wolfsburg Crest Club Award and Customer First is a prestigious recognition given to Volkswagen dealers who provide incredible sales and service. Dealers must meet the highest expectations in order to earn this award. McKinney VW is one of only three dealerships in the Central Region to achieve this honor.
About McKinney Volkswagen
The Volkswagen dealer is located at 3600 S Central Expressway in McKinney TX, 75070. McKinney Volkswagen sells New Volkswagen, Certified Pre-Owned Volkswagen and pre-owned vehicles. McKinney Volkswagen provides on-site Service, Parts, After-Market and Performance Departments. McKinney Volkswagen is known for its quality service, selection and dedication to customer satisfaction. They are also strong proponents of community sponsoring local schools, charities and-profit organizations. For more information, visit http://mckinneyvw.com