Chamber member Soujanya Donthu M.D, a primary care provider specializing in Internal Medicine at her practice Texas Health Internal Medicine, shares business insights.

What inspired you to start your business?

My father is a physician and I pretty much grew up in his clinic. I worked there while in school so I decided that is what I wanted to do.

What services or products do you offer?

I provide in-depth medical care with the focus on patients aged 18 and above. I specialize in adult and senior medicine, preventative healthcare and chronic disease management.

What is unique about your business?

I focus on cardiovascular health, gastroenterology and geriatric medicine. I place a high priority on providing wellness and disease prevention strategies, healthy-lifestyles education and risk assessments.

How does your business give back to the community?

Being part of Texas Health, we have the opportunity to participate in local community outreach events such as local food banks, blood drives, flu shot clinics and health fairs. We also participate in local charity events to raise awareness for the American Health Association, Muscular Dystrophy Association and many more.

What methods have you used to grow your business?

We at Texas Health believe in reaching our potential patients where they are, in the community and online. In the past, we have been happy to sponsor local community events such as health fairs. My office is active with the McKinney Chamber of Commerce and Senior Services Alliance of McKinney. We engage in tactics aimed at extending our presence and reach online because we know that looking for a new primary care provider often starts there.

What is the secret to keeping happy customers?

Happy customers like to feel like their voice is heard, their time is considered and they are treated well. They want to know they are valued.

Who has been your greatest inspiration?

My father is my greatest inspiration. Ever since I was little I would follow him around in his office learning different things while watching him.

What is your most/least favorite thing about your business?

My favorite thing about my business is my patients. I love spending time with them and treated them to live their best life now. My least favorite thing is paperwork.

Where do you see your business going in the future?

I see my business continuing to provide excellent care for the people of the community. I will adapt to the changes in healthcare to provide the best care for my patients.

To what do you attribute your success?

I attribute my success with hard work and dedication.

How are you involved in the chamber and what is the effect on your business?

We participate in the Senior Service Alliance which works with the seniors in our community. We have also participated in New Resident Welcome bags. Recently we have updated the website and McKinney Chamber website with the new name and photos. These services have brought new patients to the business.

What’s the best advice you would give a new chamber member to get the most out of their membership?

The best advice I can give new members is to get involved, there are numerous opportunities for you. Each month there seems to be something going on you are sure to find something you are interested in.